GUIDE · SUPPLIER PRICES

How to check if your supplier has raised their prices

Suppliers rarely send a letter when a price goes up. It turns up on the next invoice, a few pence at a time. Here is how to catch it by hand, in about half an hour a week.

1. Keep every invoice in one place

You can only compare what you can find. Keep every supplier invoice, paper or email, in one folder or one tray, newest on top. Take a photo of a paper invoice the day it arrives, before it gets wet or lost in the kitchen. Note any credit notes with it, because a credit can change what you actually paid.

2. Pick the items that matter

You don't need to check two hundred lines every week. Go through a month of invoices and list the 20 or so items you spend the most on: your meat, cheese, oil, chips, flour, packaging. A small rise on a big item costs more than a big rise on something you buy twice a year.

3. Work out the price per kg or per item

The price on the line is for the pack, and packs change. To compare like with like, divide the line price by what is in the pack.

AN EXAMPLE · INVENTED FIGURES

Iceberg lettuce, box of 10, last month£8.00 = 80p each
Iceberg lettuce, box of 10, this week£9.00 = 90p each
Mozzarella block, 2kg, last month£12.24 = £6.12 a kg
Mozzarella block, 2kg, this week£12.72 = £6.36 a kg

The lettuce went up 10p a lettuce. The mozzarella went up 24p a kg, which is 3.9%. Written as a box price, neither looks like much. Per item and per kg, you can see what it does to every dish that uses them.

4. Watch the pack size, not just the price

The quietest rise is a smaller pack at the same price: a 10kg bag that becomes 9kg, a case of 12 that becomes 10. The line price doesn't move, so a quick glance misses it. Read the pack size on every line you check, and work out the price per kg or each again. If the pack got smaller, it's a rise.

5. Write it down the same way every time

A notebook or a simple spreadsheet is enough. One row per delivery, with the same columns each time:

Check each invoice when it arrives, not at the end of the month. A month later the old invoice is hard to find, and you have already paid the new price four times.

6. Check the rest of the invoice

Look past the item lines too. Delivery charges, small-order fees and fuel surcharges are price rises as well. So is a line you never ordered, or a quantity that doesn't match what came through the door. Check the total against your own sum of the lines.

7. What to do when you find a rise

Ring the supplier with both invoices in front of you: the old price, the new price and the two dates. Ask what changed and whether it holds for the next order. Then price the same item from another supplier, per kg or each, so you compare like with like. If the rise stays, work out what it does to the dishes that use it, and decide whether to change a price, a portion or a supplier.

Where Telvo saves the time

All of this works by hand. It also takes time every week, and it is the first job that gets skipped on a busy one. Telvo does the checking for you:

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