Millennium Pizza
Established local takeaway · rebuilt from early 2023
A twenty-year-old local institution running on instinct rather than systems. I rebuilt the kitchen layout, put EPOS, kitchen screens and kiosks across every station, modernised the menu and the customer experience, and pulled ordering into one place across Uber Eats, Deliveroo, Just Eat and direct.
I never had time to cost the Millennium menu properly — most prices were a guess. Average order went from £25 to £30 mostly because we moved the free-item threshold from £25 to £30, with price rises, upsells and better food and service behind it. It was only when I costed a menu to the penny later that I saw how much I’d been guessing. That’s the gap Telvo closes.
- revenue, in twelve months
- +18.5%
- revenue, up from £887k
- £1.05M
- weekly orders, 756 to 848, no paid marketing
- +12.2%
- on Just Eat, from 109+ reviews
- 4.42 / 5