Terms
Terms
These cover using this website, the software, and consultancy work.
Last updated 12 September 2026.
Who you're dealing with
Your contract is with TELVO LTD, a company registered in England and Wales under number 17447926, registered office 34 Hanafey Way, Northampton, Northamptonshire, NN5 7FX. It is run by Mehmet.
Contact for anything on this page: [email protected].
Using this site means you accept these terms. If you buy something, the terms in force on the day you bought it are the ones that apply to that purchase — a later change to this page doesn't reach backwards into work already agreed.
Using the website
Read it, share it, quote it with attribution. Don't copy it wholesale to pass off as your own, don't attack it, and don't scrape it to rebuild it somewhere else. The writing, the brand and the design are mine.
The figures on this site describe businesses I ran. They are what happened in those businesses. Nothing here is a promise that you will get the same result.
Nothing on this site is accounting, tax, legal or employment advice.
The software
£59 a month, per site. Monthly rolling, cancel any time, no minimum term and no long contract. Setup is included at the moment.
Prices are not subject to VAT — TELVO LTD is not VAT registered.
- Billing
- Paid monthly in advance, per site. Cancel whenever you want and it stops at the end of the month you've paid for. No minimum term, no notice period, no cancellation fee, and nothing to give notice of.
- Free trial
- Where a free trial is offered, it runs for seven days. No card is taken at signup and nothing is charged during it. The trial does not convert on its own: to carry on afterwards you add a card, and the first month starts at that point. If you don’t, there is nothing to cancel: the account stops taking new work when the seven days do and stays readable for 30 days after that, so you can export what you put in.
- What it does and doesn't claim
- It calculates costs and margins from the data you put in and the invoices you photograph. Those figures are only ever as good as what goes in: if a recipe is wrong or an invoice is unreadable, the margin it shows will be wrong too, and it will flag what it wasn't sure about. It is not accounting software, it is not a tax filing tool, and it does not replace your accountant. Decisions you make from it are yours.
- Availability
- I'll keep it up and I'll fix it quickly when it breaks. I don't promise a percentage-uptime figure.
- Your data
- Yours, and it stays yours. Export it or have it deleted whenever you ask. The five commitments in the privacy notice are part of these terms.
- Support
- By email to [email protected]. I reply within one working day, Monday to Friday.
- Fair use
- One subscription covers one site. Don't resell access or run three shops through one account — if you've got more sites, tell me and I'll price it properly.
Consultancy
What's in the day, and what isn't, is set out on the consultancy page, and that scope is part of these terms. The commercial side:
- Quote first, always
- You get the price in writing before anything is booked, including travel, which is quoted on top from your location. Nothing gets added to it afterwards, and Prices are not subject to VAT — TELVO LTD is not VAT registered.
- Payment
- Half when you book, and the balance when the written plan is delivered. Invoices are due within 14 days. The date is held once the deposit is paid, so if the day is less than 14 days away, the deposit is due before it.
- Moving or cancelling the date
- Move it or cancel it with more than seven days' notice and there's no charge; a cancelled booking gets the deposit back in full. Cancel inside seven days and the deposit covers the day I'd already set aside and can't fill. If I have to move it, you get the deposit back in full or a new date, whichever you prefer.
- What you need to have ready
- The figures sent at least three working days before, and access to the kitchen during a normal service. If either is missing when I arrive, the day is rescheduled and any travel already booked is charged.
- The plan is advice, not a guarantee
- I'll tell you what I'd do and why, in order of what matters most. What you implement, and what it produces, is down to your business and your team.
Where my responsibility starts and stops
I'm responsible for doing the work properly and with reasonable care and skill. If I get something wrong, tell me and I'll put it right.
What I can't take on is the consequences of business decisions you make afterwards. If you reprice a menu, change a supplier or restructure a rota off the back of my work, that call is yours — you know your business, your customers and your staff, and I've seen it for a day or through a set of invoices.
Where the law allows a limit, my total liability for any piece of work is capped at what you paid me for it. I'm not liable for lost profits or lost business.
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law says can't be limited — and if you're buying as a consumer rather than for a business, your statutory rights are untouched by any of this.
Ending it, and the legal footer
You can stop at any point as set out above. I can end an arrangement if invoices go unpaid after I've chased them, or if someone is abusive to me.
There's one thing I won't be talked out of: I only work with food businesses whose menu is halal-compliant and that don't sell alcohol, tobacco or vapes. If that changes about your business mid-engagement, the work stops and you're refunded for anything not yet done. What that line covers.
If part of these terms turns out to be unenforceable, the rest still stands. These terms and any dispute under them are governed by the laws of England and Wales, and its courts have jurisdiction.
Questions: [email protected]. If something here reads as unfair, say so.